"Trainer was able to give many good real life examples and videos to stimulate thinking."
Handling Difficult Customers Workshop
26 April 2018 - 6th Run - Confirmed
This one-day workshop will equip participants with the skills to understand challenging customer behaviors and deal with them effectively.
Effective Counselling Skills Workshop
16 May 2018 - 1st Run
This is a practical workshop for people wanting to learn about using counselling skills in helping work and for people starting training in counselling. The contents provide a “crash course” for anyone interested in understanding the process of counselling.
Essential Supervisory Skills Workshop
18 May 2018 - 2nd Run
This course provides you with strong leadership skills, like delegating tasks to others, leading teams, communicating effectively, giving feedback, problem solving and decision making and much more. You would have greater confidence in managing and motivating teams that achieve organizational goals and are engaged at work.
Effective Presentation Skills Workshop
22 May 2018 - 2nd Run
This one day program is designed to enable participants to communicate with confidence, speak with style and present with power. Combining story-telling techniques visualization and presentation skills, the workshop allows participants to fully utilize their imagination to its maximum.
Leadership Quickstep Workshop
5 June 2018 - 3rd Run
This one day workshop is an introduction to the key essentials of what it takes to be a leader. It covers the spectrum of scenarios and roles which leaders will face, and introduces core skills for direct leadership – to engage, influence and motivate team members.
Effective Negotiation Skills Workshop
12 June 2018 - 2nd Run
This course introduces participants to a systematic approach to preparing and conducting negotiations, using different negotiation styles and applying the negotiation skills to their business situations.
Effective Time Management Workshop
19 June 2018 - 4th Run
A supervisor or manager needs to effectively manage a wide variety of tasks and people. Hence, it is essential to learn how to delegate tasks and projects to the staff effectively. This workshop will teach you how to achieve a balanced lifestyle through effective time management.
Effective Conflict Management Workshop
27 June 2018 - 2nd Run
Conflict is part of life. It happens when goals, values, needs and wants of two or more people are different and in opposition. Sometimes, conflict can be resolved amicably and professionally but more often, conflicts lead to finger pointing, fault finding, anxiety, anger, bitterness and frustration.
Effective Minutes Writing Workshop
4 July 2018 - 6th Run
Accurate minutes of meetings are an essential for any successful organisation. If you are the one who has to record the minutes of a meeting, you are probably well aware of how challenging this process can be.
Managing a Sales Team Workshop
17 July 2018 - 2nd Run
In this one day workshop, whether you are new to this role or a seasoned professional, you will walk away with new ideas or approaches that exceed your expectations.
Corporate Dressing & Personal Grooming for Success
31 July 2018 - 1st Run
Personal grooming is not only a corporate requirement but also play a vital role in your personal and professional life. During this one day workshop, participants will learn how to improve their professional appearance at workplace and to create a positive and lasting impression.
Coaching for Performance and Development Workshop
1 August 2018 - 1st Run
The best way to summarize this one day workshop is to build a climate of trust, strengthen a deeper engagement both cognitively and emotionally between the coach (leader) and his/her coachee (subordinate).
Transformational Leadership Workshop
14 August 2018 - 2nd Run
This one-day workshop is an introduction to the essentials of Transformational Leadership. It covers the spectrum of scenarios and roles which leaders will face, and introduces core skills for engaging, influencing and motivating team members. Based on 26 years of on-the-ground leadership experience, this workshop is a hands-on to what works, what doesn’t.
Managing Construction All Risks (C.A.R) Policy & Its Application
23 August 2018 - 1st Run
This one day workshop will focus on a few essential skills relating to project site risk management and how the Construction insurance is applied. Participants will learn how effective risk management and the insurance policy are used to better manage a project.
Enterprise Risk Management Workshop
28 August 2018 - 1st Run
At the end of this one day workshop, participants will learn how to put ERM principles into practice based on both the enterprise perspective as well as the personal perspective.
Effective Email Writing Workshop
5 September 2018 - 4th Run
Email is a widely used tool for business communications. The average office worker receives around 80 emails each day. This can cause tension, confusion, or other negative consequences for working professionals. So, how can you avoid your emails causing such a negative impact? And how can you write emails that get the results you want?
Networking & Relationship Building for Success
11 September 2018 - 1st Run
This program will enable you to learn and use basic social skills to transact and grow your business with thoughtful consideration and to increase your personal profile.
Effective Facilitation Skills Workshop
18 September 2018 - 1st Run
This one day workshop has been designed to do just that: to impart this fundamental life skill to ease whatever processes we have to face at work and in our personal lives.
Communicating Effectively at Work
2 October 2018 - 3rd Run
This workshop addresses the core skills of what makes relating with people at work a rewarding and positive experience rather than a hindrance. The emphasis of the workshop is on sustainable and practical skills in real work situations, not mere theoretical concepts.