"Trainer was able to give many good real life examples and videos to stimulate thinking."
Effective Telephone Skills
10 January 2018 - 5th Run
How would you like to sound confident and enhance the effectiveness of telephone call handling? You can with proper planning, execution and follow up. Skills like active listening, effective note taking, rapport building, questioning techniques would enable you to be a professional.
Handling Difficult Customers Workshop
17 January 2018 - 6th Run
This one-day workshop will equip participants with the skills to understand challenging customer behaviors and deal with them effectively.
The ABC of Initial Public Offer (IPO)
23 January 2018 - 2nd Run
The journey towards IPO is therefore challenging, but rewarding as well, as it is just the starting point for value enhancement. Understanding of IPO will therefore encourage, motivate core team, under the leadership of senior management (Chairman /CEO) to embark on a journey of excellence, as the end result of being a public listed company, is to run a sustainable profitable company with a greater transparency and accountability.
Effective Conflict Management Workshop
7 February 2018 - 2nd Run
Conflict is part of life. It happens when goals, values, needs and wants of two or more people are different and in opposition. Sometimes, conflict can be resolved amicably and professionally but more often, conflicts lead to finger pointing, fault finding, anxiety, anger, bitterness and frustration.
Essential Supervisory Skills Workshop
14 February 2018 - 2nd Run
This course provides you with strong leadership skills, like delegating tasks to others, leading teams, communicating effectively, giving feedback, problem solving and decision making and much more. You would have greater confidence in managing and motivating teams that achieve organizational goals and are engaged at work.
Effective Time Management Workshop
28 February 2018 - 4th Run
A supervisor or manager needs to effectively manage a wide variety of tasks and people. Hence, it is essential to learn how to delegate tasks and projects to the staff effectively. This workshop will teach you how to achieve a balanced lifestyle through effective time management.
Managing Construction All Risks (C.A.R) Policy & Its Application
1 March 2018 - 1st Run
This one day workshop will focus on a few essential skills relating to project site risk management and how the Construction insurance is applied. Participants will learn how effective risk management and the insurance policy are used to better manage a project.
Coaching for Performance and Development Workshop
6 March 2018 - 1st Run
The best way to summarize this one day workshop is to build a climate of trust, strengthen a deeper engagement both cognitively and emotionally between the coach (leader) and his/her coachee (subordinate).
Effective Negotiation Skills Workshop
7 March 2018 - 2nd Run
This course introduces participants to a systematic approach to preparing and conducting negotiations, using different negotiation styles and applying the negotiation skills to their business situations.
Effective Minutes Writing Workshop
8 March 2018 - 5th Run
Accurate minutes of meetings are an essential for any successful organisation. If you are the one who has to record the minutes of a meeting, you are probably well aware of how challenging this process can be.
Leadership Quickstep Workshop
15 March 2018 - 3rd Run
This one day workshop is an introduction to the key essentials of what it takes to be a leader. It covers the spectrum of scenarios and roles which leaders will face, and introduces core skills for direct leadership – to engage, influence and motivate team members.
Corporate Dressing & Personal Grooming for Success
21 March 2018 - 1st Run
Personal grooming is not only a corporate requirement but also play a vital role in your personal and professional life. During this one day workshop, participants will learn how to improve their professional appearance at workplace and to create a positive and lasting impression.
Communicating Effectively at Work
28 March 2018 - 3rd Run
This workshop addresses the core skills of what makes relating with people at work a rewarding and positive experience rather than a hindrance. The emphasis of the workshop is on sustainable and practical skills in real work situations, not mere theoretical concepts.
Effective Email Writing Workshop
4 April 2018 - 3rd Run
Email is a widely used tool for business communications. The average office worker receives around 80 emails each day. This can cause tension, confusion, or other negative consequences for working professionals. So, how can you avoid your emails causing such a negative impact? And how can you write emails that get the results you want?
Managing a Sales Team Workshop
10 April 2018 - 2nd Run
In this one day workshop, whether you are new to this role or a seasoned professional, you will walk away with new ideas or approaches that exceed your expectations.
Effective Presentation Skills Workshop
11 April 2018 - 2nd Run
This one day program is designed to enable participants to communicate with confidence, speak with style and present with power. Combining story-telling techniques visualization and presentation skills, the workshop allows participants to fully utilize their imagination to its maximum.
Enterprise Risk Management Workshop
18 April 2018 - 1st Run
At the end of this one day workshop, participants will learn how to put ERM principles into practice based on both the enterprise perspective as well as the personal perspective.
24 April 2018 - 2nd Run
This workshop will enable participants to be able to identify and review/amend existing practices/processes to ensure compliance to PDPA. The facilitator of this workshop will incorporate various learning methods, including discussion on industry examples, interactive exercises and activities, and sharing of real PDPA cases.
Doing Business in China
9 May 2018 - 1st Run
This one-day program provides participants with the critical and essential tools to understanding how to do business in China through a combination of subject-specific areas and various business practices. It is designed for business professionals who are interested in learning about China, seeking partnerships or making investment in China.
Effective Counselling Skills Workshop
16 May 2018 - 1st Run
This is a practical workshop for people wanting to learn about using counselling skills in helping work and for people starting training in counselling. The contents provide a “crash course” for anyone interested in understanding the process of counselling.
Effective Facilitation Skills Workshop
22 May 2018 - 1st Run
This one day workshop has been designed to do just that: to impart this fundamental life skill to ease whatever processes we have to face at work and in our personal lives.