Practice different influencing skills and strategies to be an effective influencer


“No man (or woman) is an island” We do not exist or function alone. We live and work in a society or organization where we need to work with other people in order to get things done.

Most of us realize the need to be able to present well in front of others. Even more important than presenting well is being able to influence effectively. We often need to influence others to support our ideas or recommendations. We frequently need to influence others to come along with us when implementing a project or making a change. Influencing skills is a leadership skill that is important whether you are an employee, manager or the boss because very often, we need to gain the confidence and support of other employees, customers, suppliers or stakeholders that don’t report to us.

Whether you’re an individual contributor, people manager, project manager, team leader, HR or training manager, it is important to know the fundamentals and key principles of effective influencing.

This one day workshop will equip you with a holistic model of influence and focus on practising the different influencing skills and strategies in order to become an effective influencer.


(Training Venues: In view of the current COVID-19 situation, all our classes will have a maximum of up to 9 participants. Hotels has taken strict measures such as daily disinfecting of all seminar rooms, cleaning the lift buttons and door knobs, temperature taking for our participants and hand sanitizers are also available. Travel Declaration Form will be sent to all participants prior to the training sessions)

(Social Distancing: Traditional classroom setting with only ONE participant at each table, with a distance of one metre apart from another. Comfortable seating space at the lunch area. All participants have to wear a mask during the training)

Course Details:



• Understand and appreciate what influence is and its importance.

• Understand and appreciate the Pushing, Pulling and Connecting (PPC) Influence model.

• Identify the difference and relationship between Pushing, Pulling and Connecting.

• Apply and practice the pushing and pulling influence strategies and techniques.

• Appreciate the foundations required for Connecting and apply the strategies for Connecting.

• Develop a personal action plan of influence.


I. What is Influence and Why is it Important

• Experiential exercise on the colours and sensations of influence.

• Influence, Collaboration, Resistance


II. PPC Influence Model

• What is Pushing (examples and exercise)?

• What is Pulling (examples and exercise)?

• What is Connecting (examples and exercise)?

• Relationship between Pushing, Pulling and Connecting


III. Influence strategies and techniques (Pushing)

• Exercises and discussion on different ways of Pushing.

• Presentation, Advocacy, Story Telling.

• Key principles of Effective Pushing.


IV. Influence strategies and techniques (Pulling)

• Exercises and discussion on different ways of Pushing.

• Art of Listening & Questioning.

• Key principles of Effective Pulling.


V. Influence strategies and techniques (Connecting)

• Key foundations for effective connecting

• Mindset & beliefs

• Communication styles

• Motivators

• Emotional Intelligence

• Exercises and practice of effective connecting


VI. Personal Action Plan

• Reflection, integration and synthesis of insights.

• Develop a personal action plan of influence.

Who should attend

• Executives, Supervisors, Team Leaders, Managers, Human Resource professionals.

• Anyone who need to achieve results with and through others using influencing skills.


Chris Chew has 18 years of experience working in large multinationals like Shell, Motorola and Bunge and top local institutions. He has also had hands-on experience in IT management, project management, service and operations management, corporate training, consulting, organizational development, organizational learning and change management work. He was the Head of Organizational Development and Change at his previous organization where he helped to develop the learning culture, enhance employee engagement and strengthen the corporate culture.

Chris is currently an organizational learning & development consultant/practitioner helping schools, institutions of higher learning and organizations in developing the capability of their people. His passion and purpose are to help people be more effective motivated and fulfilled in what they do.

He has conducted and facilitated various workshops such as managing change and transition, team effectiveness, inter-team alignment, consulting skills, presentation skills, facilitation skills, leadership skills and design thinking, as well as large group events for company and management retreats. He is also the author of the book “Conversations About Success – What Matters and How to Achieve It”

Chris was the lead adjunct lecturer in Organizational Development and Change at a local University. He also lectured on Strategic HR Management and Business Management. He is also a certified DISC, I-OPT facilitator and ACTA certified trainer.

Chris holds a Master of Organizational Leadership (Leadership, Policy and Change) from Monash University, Australia as well as a Bachelor of Engineering (Hons) from Nanyang Technological University, Singapore.


Administrative Details:

Scheduled Dates

• Date to be advised  (1st Run)


• S$ 450 per participant

• S$ 400 per participant for 2 participants from the same organisation

• S$ 350 per participant for 3 or more participants from the same organisation

Duration / Venue

• 9 am - 5 pm

• Hotel seminar room


• Coffee & tea with snacks during the morning and afternoon breaks

• Buffet lunch with vegetarian & halal options


A Certificate of Attendance will be awarded at the end of the workshop.


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