This workshop will equip you with facilitation capabilities, particularly in applying tools, techniques and processes to facilitate impact and attain positive results.

Introduction

The value of effective facilitation skills is in uplifting the skills set of managers in leading planning sessions, conducting and organising meetings for both internal and external stakeholders.

Such activities are great opportunities to innovate, solve problems and make decisions with the collective intelligence of a group.  The effectiveness of the facilitator becomes pivotal in determining the desired outcomes, relationship and results.

This workshop will equip you with facilitation capabilities, particularly in applying tools, techniques and processes to facilitate impact and attain positive results.

 

(Face-to-face training with safe distancing and precautionary measures undertaken at our hotel venues which are certified SG Clean. We will continue to adopt a small class size for all our courses)

Course Details:

 

Objectives

• Recognize the characteristics of facilitation and the difference between facilitation and presentation

• Use articulation to achieve personal proficiencies

• Create powerful first impression

• Assess the situation and turning adversity into opportunity

• Effectively think on your feet

• Win trust & Get buy in

• Apply facilitation tools to achieve results

• Ensure smooth transitions during the facilitation

• Deliver an overall impactful facilitation with a diverse group

Outline

1.  Facilitation and the role of the facilitator

2.  Qualities of an effective facilitator

3.  Key considerations for different facilitation events

4.  The characteristics of effective articulation

5.  Plan & structure - Kipling’s questions

6.  Dos and Don’ts in facilitating meetings

7.  Managing difficult situations

8.  Process Facilitation techniques

9.  Relevant use of audio / visual

10.  Full simulation of an event

Who should attend

Individual Contributors, Executives, Project Managers, People Managers, HR executives, HR Managers, Training executives, Training Managers and anyone who needs be effective when facilitating a group discussion, dialogue or meeting.

 

Methodology

• Presentation

• Self Assessment

• Role Modelling

• Process Skills Practices

• Case Scenarios

• Individual Reflections

Trainer

Arnold Chan has over 20 years of organization development critical experiences while working at three global organisations with a strong Pan Asia presence. He has lead several strategic initiatives ranging from balanced scorecard performance management system and regional competency development framework to talent management programmes in this region.

While at Standard Chartered Bank, he was a lead facilitator for their global future leaders programme. As a certified Gallup strengths coach he engaged senior managers and high potentials to help them discover their signature themes and align them to business priorities. Arnold was instrumental in spearheading key HR programmes aligned to the Business Excellence framework that led Standard Chartered Bank to achieve the prestigious Asia Human Capital Award for Talent Management.

At DBS Bank, Arnold lead the HR balanced scorecard implementation, delivered performance coaching and review workshops for Vice Presidents and senior managers across the Group. Prior this, he was the Fuji Xerox country representative and HR working committee leader in developing the Asia Pacific Competency Development System. Arnold also revised the performance appraisal system at Fuji Xerox Singapore to meet the People Developer Standard. As a result Fuji Xerox was accorded 6 stars in the People Developer Standard award.

His management exposures spanned across industries. From the public to the private sector and from global financial institutions to multinational corporations. Besides Singapore, he has developed executives from USA, India, Hong Kong, China, Korea, Vietnam, Malaysia and Indonesia. Arnold holds an MBA and a BBA with Distinction and he is also a Certified Strengths Coach. He is currently one of the trainers for HRSINGAPORE's HR Certification Courses.

Administrative Details:

Scheduled Dates

• 19 January 2022  (2nd Run)

Cost

• S$ 450 per participant

• S$ 400 per participant for 2 or more participants from the same organisation

Duration / Venue

• 9 am - 5 pm

• Hotel seminar room

Refreshments

• Coffee & tea with snacks during the morning and afternoon breaks

• Lunch will be provided

Certification

A Certificate of Attendance will be awarded at the end of the workshop.

REGISTRATION FORM

Please use this form to register for our HRM SKILLS Workshops.

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    STILL NOT SURE? CALL US

    (65) 6337-7516 or 6338-8487, 9 am to 5 pm, Mondays to Fridays

    Registration Admin

    You can register online for any of HRM SKILLS Workshops using the Registration Form or send an email to info@hrmskills.sg or info@hrmskills.com

    The information we require for email registration is as follows:

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    Past Participants:

    Past Participants' Comments

    Past Participant Organisations

    • Edmund Optics Singapore Pte Ltd

    • National Trades Union Congress

    • Singapore Institute of Technology