Introduction

Sales negotiation can be challenging, demanding and uncomfortable to salesperson. In any sales negotiation the outcome is unpredictable. Winning or losing the deal is likening to riding the roller coaster with the adrenaline rush pumping at full speed which increases the heart rate, pulse rate and blood pressure.

In order to sell successfully or close any given deals, salesperson must accomplish two important objectives. The main objective is to close the sales and the second is to conduct themselves in a professional manner and win the trust of the customer without showing emotional or stress when things are not going the right direction.

To become successful in sales, one must master the art of negotiation, understand how the customer thinks and keep your inner emotional struggles under check. How can salesperson negotiate like a pro and without stress?

In this one day workshop, whether you are new to this role or a seasoned professional, you will walk away with new ideas or approaches that exceed your expectations.

William Wong had worked in two of the largest insurance companies in the world and possess 23 years of in-depth experiences covering the various aspects of sale & marketing, channel management, turn-key projects, process improvement, start-up operation and business transformation.

William is well versed in the field of sales management and he is equally adapted in running process improvement projects utilizing 6 Sigma methodology. With various key appointments in sales and process improvement projects in his tenure, spanning Singapore, Hong Kong, Korea and Thailand, some highlights of William’s illustrious career include; generated annual turnover from $50m to $250m within 20 years, helped grow the sales force to be the largest in the country through aggressive recruitment drives and creative marketing campaigns, doubled the productivity of sale force through productivity improvement and training programs, revamped and reengineered the backroom operation processes and helped save $0.5m in operation cost.

William was the workshop leader for sales managers’ conference, company spokesman in recruitment seminar for new agents, keynotes speaker for company’s seminars and trainer for leadership and sales management programs.

Graduated with a degree in Business Administration from the National University of Singapore in 1985, William is also a certified financial planner, trained 6 Sigma Greenbelt, and ACTA certified Trainer and Assessor.