Review and amend existing polices, procedures and rules to align with PDPA


The PDPA (Personal Data Protection Act) is a data protection law comprises of various rules governing the collection, usage, disclosure and protection of personal data. It recognises the rights of an individual to protect their personal data from misuse, including rights to access and correction of personal data.

As respective stakeholders often handle and come across customers, visitors and employees personal data, it is critical they understand how the PDPA can affect their work and policies. Thus, it is important to review and re-evaluate existing policies and processes to align with the Act.

Key functions include Sales and Marketing, Operations, Human Resource, IT, Finance, Logistics, Workplace Safety and Health, Compliance and more must ensure compliance of the PDPA, if they collect, use and or share employees’/ potential employees’ data.

Though it is essential to utilise these personal data for specific purpose/s, other obligations such as protection and retention must be adhered to. Any breach of the PDPA provision will attract both criminal and or civil action taken against the organisation and or individual. Hence it is important that organisation demonstrate compliance by ensuring data protection policies and staff training are in place.

"The trainer will be covering the latest stricter rules to protect NRIC data from September 2019!" 

All companies operating in Singapore must comply with the PDPA and demonstrate the appointment of a Data Protection Officer (DPO) or a DPO team and that they are TRAINED. Participants attending this workshop will receive the Certificates of Attendance as proof that they have undergone the PDPA training. 


*(Training Venues: In view of the current COVID-19 situation, we will maintain small class size for all our courses. Hotels has taken strict measures such as daily disinfecting of all seminar rooms, cleaning the lift buttons and door knobs, temperature taking for our participants and hand sanitizers are also available)

(Social Distancing: Traditional classroom setting with only ONE participant at each table, with a distance of one metre apart from another. Comfortable seating space at the lunch area. All participants have to wear a mask during the training)

Course Details:



• List the 9 key obligations of PDPA

• List key Do Not Call (DNC) provisions

• Interpret key exemptions of PDPA

• Reflect on the implications of PDPA on respective departments

• Identify and/or review existing practices/processes  to ensure compliance to PDPA


I. Segment 1

• Introduction to PDPA

• Applications of the PDPA and Compliance

• Implications of breaching the PDPA

• 9 key obligations of the PDPA


II. Segment 2

• DNC Provisions

• Checking the DNC Registry

• Exemptions under Schedule 2 of PDPA


III. Segment 3

• The implication of PDPA and your department

• Updated Rules on using NRIC Numbers

• Conducting Data Inventory for your department

• Review of the Data Collection Process

• Roles and Responsibilities of Stakeholders to stay in compliance with PDPA

• Engaging Third Parties and Data Intermediaries

• Managing Data Breaches

• Data Breach Management Plan

• Assessing Risk and Impact of Data Breaches

• PDPA Risk Matrix

• European Union General Data Protection Regulation

Who should attend

• Managers, Administrators, Executives, Data Protection Officer.



The facilitator of this workshop will incorporate various learning methods, including discussion on industry examples, interactive exercises and activities, and sharing of real PDPA cases.



Leslie Lim stands at the forefront of the fastest moving adult education industry. He spent the past five years transforming behaviours and mindset of his participants, providing them with a set of attributes to enhance and excel in their undertakings.

Being an assiduous adult educator, Leslie has championed the significance of continuous learning to his consumer customers; he has been awarded top 10 associate trainers by the Singapore Institute of Retail Studies in the year 2014.

Following his passion in adult education, Leslie embarked onto consultancy works and training in Personal Data Protection Act. Leslie conducts PDPA compliance assessment/ training with businesses, review and provides follow up and corrective measures to his clientele to ensure compliance with the PDPA. Managing PDPA compliance is cross-functional, and hence Leslie is familiar with processes of HR, Marketing, Operations, Finance, Administration, IT, Facility & Security.

Some of the organisation that has been trained by Leslie include The Polyolefin Company, Sumitomo Groups of Companies, One Degree 15 Marina Club, The Tanglin Club, Laguna Golf & Country Club, Best Denki, Richemont Luxury, The Chevron Club, Raffles Marina Club, Hotel Royal @ Queens, Metta Welfare Association, Sincere Watch Group, C Melchers, A*Star.

Throughout his 9-years tenure with Mobil Oil/ ExxonMobil, Leslie has built a reputation for achieving business objectives, incubating new operational models. Besides meeting sales objectives, he is also primarily responsible for hiring & recruitment, training & development, execution of workplace safety and health policies & procedures and loss prevention system.

Embracing the core values of integrity, innovation, and growth, Leslie is offered the opportunity to move on to the management of Cheers Holding (a subsidiary of FairPrice) in 2007. He held the position of Area Manager, where his leadership is further extended to the responsibilities of guidance and supervision of clusters of convenience stores.

Leslie holds a Bachelor of Science (Honours) degree in Entrepreneurship and Management. He has also attained the Advanced Certificate in Training and Assessment.

Administrative Details:

Scheduled Dates

• 9 December 2020  (6th Run)


• S$ 450 per participant

• S$ 400 per participant for 2 or more participants from the same organisation

Duration / Venue

• 9 am - 5 pm

• Hotel seminar room


• Skills Connect WDA Reference CRS-N-0046475.

• Skills Future Credit for Self-Sponsored Singaporeans aged 25 and above.


A Certificate of Attendance will be awarded at the end of the workshop.


• Coffee & tea with snacks during the morning and afternoon breaks

• Buffet lunch with vegetarian & halal options


Please use this form to register for our HRM SKILLS Workshops.

Name* (Contact Person)

Work Email Address*

Contact Number*

Job Title*

Company Name*

Course Title*

Course Date*

1. Participant's Full Name*

Participant's NRIC/FIN/PASSPORT*

Participant's Email Address*

Participant's Mobile Number*

2. Participant's Full Name


Participant's Email Address

Participant's Mobile Number

3. Participant's Full Name


Participant's Email Address

Participant's Mobile Number

4. Participant's Full Name


Participant's Email Address

Participant's Mobile Number

5. Participant's Full Name


Participant's Email Address

Participant's Mobile Number

Invoicing Details: (Self or Company Sponsored / Address)

* Please note that the participant’s particulars will be shared with SSG (SkillsFuture Singapore) for the post-training TRAQOM (Training Quality and Outcome Measurement) survey.


(65) 6337-7516 or 6338-8487, 9 am to 5 pm, Mondays to Fridays

Registration Admin

You can register online for any of HRM SKILLS Workshops using the Registration Form or send an email to or

The information we require for email registration is as follows:

  1. Course Title & Date
  2. Participant's Full Name, NRIC/FIN, Email Address, Mobile Number
  3. Organisation, Company Name or Self-Sponsored
  4. Contact Person (If different from Participant)
  5. Contact Number

Past Participants:

Past Participants' Comments

• "The examples were very useful to better understand the topic. Trainer is very knowledgeable and approachable!" - Brandon – ST Electronics (e-Services) Pte Ltd

• "Leslie is very well informed and his presentation is very easy to understand and follow. It was a lively session!"

Past Participant Organisations

• 4Fingers Pte Ltd

• A*Star, ASML Singapore Pte Ltd, Allshores Corporate Services Pte. Ltd

• Beautehub International Pte Ltd, Bishan Home for the Intellectually Disabled

• Cornerstone Community Church

• DAI-DAN Co.,Ltd, Delimax Pte Ltd

• EagleBurgmann KE Pte. Ltd, Eng Lee Engineering Pte Ltd

• Freshmart Singapore Pte Ltd, First Security & Pte Investigation (S) Pte Ltd

• Gardens by the Bay, GPC Avic Pte Ltd

• Hauni Singapore Pte Ltd

• Masjid Darul Makmur, MINDEF/SAF

• Navig8 Asia Pte Ltd

• Oiltanking Asia Pacific Pte Ltd

• Safran Landing Systems Services Singapore Pte. Ltd, Sanden International Singapore Pte Ltd, Singapore Children's Society, SOFEC Floating Systems Pte Ltd, Singapore Valve & Fitting Pte Ltd, Singapura Finance Ltd, ST Electronics (e-Services) Pte Ltd

• The Edge Property Pte Ltd, TPSC Asia Pte Ltd

• Whye Keong Pte Ltd, Worldhotels AG

• Yoshinoya (s) Pte Ltd