In this complex world filled with adversity, we are constantly being judged and scrutinized the minute we walk out of the door. They judge you by the way you dress, walk and project yourself.

Dressing for success has become a very important aspect of one’s life now. You can secure or lose a deal, receive admiration and respect from your peers, subordinates and clients all through your grooming sense.

A person’s professional appearance needs to support their professional accomplishments coupled with business etiquette, personal grooming, mannerism and body language.

Personal grooming is not only a corporate requirement but also plays a vital role in your personal and professional life.

Course Details:



• Improving professional appearance at the workplace.

• Choosing the right dressing based on your body shape.

• Determining your season and suitable colors

• Walking with style, grace and confidence.

• Deciding the right hairstyle for your face shape.

• Creating a positive and lasting impression.

• Business etiquette


• Effect of first impression

• Right colors and styles to suit your face shape, body shape, height and lifestyle.

• Determine your body shape.

• Match your skirt, pants, blouse, heels and handbag for a complete sassy you (for ladies).

• Mix and match shirts, pants, belts, shoes and ties (for men).

• Appropriate accessories for work.

• Personal hygiene

• Perfume and scents for the workplace.

• What is your face shape?

• Hairstyling tips (chic and sassy hairstyle to match your face shape)

• Posture and poise

• Skincare (Herbal remedies for skin)

• Tips for professionals in business etiquette

• Understanding the business etiquette rules

• Exchanging business card to make a top impession

Who should attend

• All company employees or anyone who wish to leave a good first impression and boost their self confidence to achieve self fulfilment in their personal life and work.


Kay Nalla has dedicated 18 years of her life training staff and colleagues on customer service, personal grooming and make-up and selling techniques while performing her managerial duties in the sales and marketing field. Her love and passion to interact with people propelled her to work in travel agencies, various hotels (F&B, room sales & banquet), The Singapore Changi Airport and well established spas like Clarins, Haach and Bonafides.

Kay’s responsibilities include managing all aspects from recruiting new staff, training them to their best potential, implementing effective promotions to accomplish the sales revenue for the outlet, managing customer’s needs and wants and also holding talks for the clients on various beneficial topics including body language, active listening skills and more. Her extensive experience and knowledge in the hospitality arena coupled with her genuine desire to share has made her a much sought after speaker.

Kay was invited to hold talks and conduct workshops for government bodies, country clubs, hospitals, banks, spas and other sectors including Singapore Police Force, Singapore Girl’s Home, Singapore Changi Prison, Panasonic, Rendezvous Hotel and more.

Kay is a MOE approved and certified ACTA trainer. She holds a Diploma in Travel and Ticketing (IATA/UFTAA), Diploma in Aesthetics (Beauty), NITEC in Face Care, LCCI in Marketing and possesses a Certificate for Personal Grooming. She was also awarded a Super host Certificate from The Singapore Tourism Board.

Administrative Details:

Scheduled Dates

• 16 July 2024  (6th Run)

Course Fee

• S$ 450 per participant

• S$ 400 per participant for 2 or more participants from the same organisation

Duration / Venue

• 9 am - 5 pm

• Hotel seminar room


• UTAP Funding is available for NTUC Union Members ($250 or $500 for those aged 40 and above for courses attended between 1 July 2020 to 31 December 2025)


A Certificate of Attendance will be awarded at the end of the workshop.


• Coffee & tea with snacks during the morning and afternoon breaks

• Lunch will be provided


Please use this form to register for our HRM SKILLS Workshops.

    Name* (Contact Person)

    Work Email Address*

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    Job Title*

    Company Name*

    Course Title*

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    1. Participant's Full Name*

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    Participant's Date of Birth* (DD/MM/YYYY)

    Participant's Email Address*

    Participant's Mobile Number*

    2. Participant's Full Name

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    Participant's Nationality

    Participant's NRIC/FIN/PASSPORT

    Participant's Date of Birth (DD/MM/YYYY)

    Participant's Email Address

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    3. Participant's Full Name

    Participant's Designation

    Participant's Nationality

    Participant's NRIC/FIN/PASSPORT

    Participant's Date of Birth (DD/MM/YYYY)

    Participant's Email Address

    Participant's Mobile Number

    Course Payment:

    Company UEN (for Company-Sponsored)

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    * Please note that the participant’s particulars will be shared with SSG (SkillsFuture Singapore) for the post-training TRAQOM (Training Quality and Outcome Measurement) survey.

    Past Participants:

    Past Participants' Comments

    • "Trainer made the course interesting and fun to learn!"

    • "Trainer was effective and entertaining in delivering the objective of the course. The course was interesting!"

    • "Really love how Kay conducts the workshop. It was never boring and fun and she also shared some tips and her experiences for us to put into practice!"

    • "Very well presented with adequate examples and the trainer is very knowledgeable!" - Nura Hamid, Groz-Beckert East Asia LLP

    • "Very practical, easy to understand with good examples!"

    Past Participant Organisations

    • A H Low & Co

    • British Council (SG) Ltd

    • Cerebral Palsy Alliance Singapore

    • Dialog Systems Pte Ltd, Dualog Singapore Pte Ltd

    • Groz-Beckert East Asia LLP

    • Luther Corporate Services Pte Ltd

    • PT Bank Negara Indonesia (Persero) Tbk (Singapore Branch), People's Association

    • Singapore University of Social Sciences

    • Topcom Messaging Pte Ltd