Cost-effective, value-added sales, communication, leadership, PDPA & finance workshops for all employees of an organisation
Handling Difficult People Workshop
11 May 2021 - 1st Run
This one day workshop is designed to equip the participants with the skills necessary to manage difficult people and helps you to identify positive strategies for dealing with them. Participants will learn to avoid conflict through healthy confrontation and actions to build stronger and better relationships and teamwork at workplace.
Enterprise Risk Management
18 May 2021 - 3rd Run
At the end of the course, participants will learn how to put ERM principles into practice. From an enterprise perspective, it is not just focusing on the downside of the risk, but weighing the probable rewards Vs cost or penalties as a business is to create and keep customers.
Effective Time Management Workshop
25 May 2021 - 5th Run
A supervisor or manager needs to effectively manage a wide variety of tasks and people. Hence, it is essential to learn how to delegate tasks and projects to the staff effectively. This workshop will teach you how to achieve a balanced lifestyle through effective time management.
Communicating Effectively at Work
27 May 2021 - 3rd Run
This workshop addresses the core skills of what makes relating with people at work a rewarding and positive experience rather than a hindrance. The emphasis of the workshop is on sustainable and practical skills in real work situations, not mere theoretical concepts.
Dealing With Customer Complaints Workshop
8 June 2021 - 6th Run
Most organizations receive complaints via telephone, email or letter and you need to respond to them. In order to be your organization’s customer service ambassador, you need to stay motivated and to be confident that you are dealing with customers as effectively and positively as possible. This one day course to build confidence in your ability to turn an angry complainer into a satisfied and loyal customer.
Transformational Leadership Workshop
9 June 2021 - 1st Run
In today’s high-speed and complex business environment, leaders continuously face the challenge of meeting high expectations and adapting to change. Transformational leadership is the preferred management style that has been proven to transform entire teams to a higher level of practice.
Effective Negotiation Skills Workshop
22 June 2021 - 2nd Run
This highly effective one day workshop introduces you to a systematic approach by using the skills needed for effective negotiation. It will turn your creative strengths into negotiation skills. You will feel more confident and comfortable in a negotiation.
Handling Difficult Customers Workshop
24 June 2021 - 8th Run
This one-day workshop will equip participants with the skills to understand challenging customer behaviors and deal with them effectively.
Enhanced PDPA Workshop
24 June 2021 - 7th Run
The PDPA (Personal Data Protection Act) is a data protection law comprises of various rules governing the collection, usage, disclosure and protection of personal data. It recognises the rights of an individual to protect their personal data from misuse, including rights to access and correction of personal data. Hence it is important that organisation demonstrate compliance by ensuring data protection policies and staff training are in place.
Effective Email Writing Workshop
29 June 2021 - 8th Run
Email is a widely used tool for business communications. The average office worker receives around 80 emails each day. This can cause tension, confusion, or other negative consequences for working professionals. So, how can you avoid your emails causing such a negative impact? And how can you write emails that get the results you want?
Effective Conflict Management Workshop
7 July 2021 - 3rd Run
Conflict is part of life. It happens when goals, values, needs and wants of two or more people are different and in opposition. Sometimes, conflict can be resolved amicably and professionally but more often, conflicts lead to finger pointing, fault finding, anxiety, anger, bitterness and frustration. Effective conflict management should be practised as soon as a problem occurs and not wait to be settled tomorrow and we’ll show you how!
Corporate Dressing & Personal Grooming for Success
14 July 2021 - 3rd Run
Personal grooming is not only a corporate requirement but also play a vital role in your personal and professional life. During this one day workshop, participants will learn how to improve their professional appearance at workplace and to create a positive and lasting impression.
Effective Facilitation Skills Workshop
21 July 2021 - 1st Run
This workshop will equip you with a good understanding of facilitation competencies, techniques and processes to facilitate with confidence, and plenty of practice sessions to develop effective facilitation skills.
The ABCs of Initial Public Offer (IPOs)
28 July 2021 - 2nd Run
The journey towards IPO is therefore challenging, but rewarding as well, as it is just the starting point for value enhancement. Understanding of IPO will therefore encourage, motivate core team, under the leadership of senior management (Chairman /CEO) to embark on a journey of excellence, as the end result of being a public listed company, is to run a sustainable profitable company with a greater transparency and accountability.
Essential Supervisory Skills Workshop
17 August 2021 - 5th Run
This course provides you with strong leadership skills, like delegating tasks, leading teams, communicating effectively, giving feedback, problem-solving and decision making. You would have greater confidence in managing and motivating teams that achieve organizational goals and are engaged at work.