Corporate training and initiatives designed to improve the skills, knowledge, and abilities of all employees in organisations
October 2023
Effective Conflict Management Workshop
3 October 2023 - 6th Run - Confirmed
Conflict is part of life. It happens when the goals, values, needs, and wants of two or more people are different and in opposition. Sometimes, conflict can be resolved amicably and professionally but more often, conflicts lead to finger-pointing, fault finding, anxiety, anger, bitterness, and frustration. Effective conflict management should be practiced as soon as a problem occurs and not wait to be settled tomorrow and we’ll show you how!
Effective Telephone Skills
27 October 2023 - 5th Run
Effective telephone etiquette involves listening with all senses. It is about making a conscious effort to hear and understand what people are saying. It can prevent conflicts by making sure communication is clear and understood. The speaker has to trust you and feel your genuinity, warmth and care through the phone call he has with you.
November 2023
Mindfulness at Workplace
3 November 2023 - New!
This one-day workshop will share with you on the importance of self-care, and there will be tools and necessary skills imparted so that you could practice in your office and at home. The benefit is that you will be able to focus more at work, feel relief, relax and appreciate more in life.
Effective Minutes Writing Workshop
7 November 2023 - 18th Run
Many of us have been tasked to take minutes of meetings although we may not be a secretary or personal assistant. Any person who attends a meeting will be asked to take up this important task. Accurate minutes of meetings are essential for any successful organisation. If you are the one who has to record the minutes of a meeting, you are probably well aware of how challenging this process can be.
Effective Time Management
8 November 2023 - 10th Run
A supervisor or manager needs to effectively manage a wide variety of tasks and people. Hence, it is essential to learn how to delegate tasks and projects to the staff effectively. In addition, it is of utmost importance to learn how to decline certain requests as well. This workshop will teach you how to achieve a balanced lifestyle through effective time management.
Customer Service Skills for Front Office
9 November 2023 - New!
This one-day workshop will focus on the necessary skills and tools for the front desk/office staff as well as providing excellent customer service. You will also learn how to stay calm when handling challenging situations when it arises at times.
Corporate Dressing & Personal Grooming for Success
10 November 2023 - 6th Run
In this complex world filled with adversity, we are constantly being judged and scrutinized the minute we walk out of the door. They judge you by the way you dress, walk and project yourself. Dressing for success has become a very important aspect of one’s life now. You can secure or lose a deal, receive admiration and respect from your peers, subordinates and clients all through your grooming sense.
Effective Facilitation Skills Workshop
23 November 2023 - 3rd Run
The value of effective facilitation skills is in uplifting the skills set of managers in leading planning sessions, conducting and organising meetings for both internal and external stakeholders. This workshop will equip you with facilitation capabilities, particularly in applying tools, techniques and processes to facilitate impact and attain positive results.
Essential Supervisory Skills Workshop
28 November 2023 - 9th Run
This course provides you with strong leadership skills, like delegating tasks to others, leading teams, communicating effectively, giving feedback, problem solving and decision making and much more. You would have greater confidence in managing and motivating teams that achieve organizational goals and are engaged at work.
Effective Workplace Communication
29 November 2023 - New!
This is a one-day workshop that will equip you with the tools and strategies to develop trust, strengthen relationships and fostering resilience.
December 2023
Effective Email Writing Workshop
8 December 2023 - 17th Run
Email is a widely used tool for business communications. The average office worker receives around 80 emails each day. This can cause tension, confusion, or other negative consequences for working professionals. So, how can you avoid your emails causing such a negative impact? And how can you write emails that get the results you want?
Art of Body Language Workshop
15 December 2023 - 6th Run
This workshop helps participants be aware of non-verbal cues and signals for effective communication with others.
January 2024
Effective Negotiation Skills
19 January 2024 - 4th Run
This highly effective one day workshop introduces you to a systematic approach by using the skills needed for effective negotiation. It will turn your creative strengths into negotiation skills. You will feel more confident and comfortable in a negotiation.
Handling Difficult People Workshop
25 January 2024 - 3rd Run
This one day workshop is designed to equip participants with the skills necessary to manage difficult people and help them identify positive strategies for dealing with them. Participants will learn to avoid conflicts through healthy confrontation and formulate actions to build stronger and better workplace relationships.
February 2024
Effective Conflict Management Workshop
16 February 2024 - 7th Run
Conflict is part of life. It happens when the goals, values, needs, and wants of two or more people are different and in opposition. Sometimes, conflict can be resolved amicably and professionally but more often, conflicts lead to finger-pointing, fault finding, anxiety, anger, bitterness, and frustration. Effective conflict management should be practiced as soon as a problem occurs and not wait to be settled tomorrow and we’ll show you how!